SHIPPING & TAXES
All items are posted with a tracking number and are dispatched within 3 working days. The prices displayed are the prices charged at the post office according to the weight and destination. Parcels are shipped with La Poste Colissimo.
Everything is packaged safely with mostly recycled material. Fragile items are always packed in a 2 boxes for extra safety.
The tracking number will be sent to the customer after postage of your order.
Import duties and taxes are the customers responsibility. Cabinet de Merveilles cannot predict how long local Customs may hold on to items for inspection.
The customer should always check their parcel upon receipt. If damaged, the customer should either refuse it immediately or show the damage to the mailman. The customer will need to let Cabinet de Merveilles know on the day of receipt if there is a problem. After that, Cabinet de Merveilles cannot be held responsible.
If the customer is not home for delivery, the parcel will be held at a local post office or delivery company depot. If uncollected, it will be sent back to Cabinet de Merveilles. The customer will be reimbursed minus the postage fees and return fees. Cabinet de Merveilles reserve the right to not sell the item again.
Delivery time estimates (please note there might be delays due to Covid or customs processing):
- France: 2 business days
- EU: 5 to 8 business days
- UK: 5 to 10 business days
- North America and ROW: 8 to 21 business days